vasthardware.blogg.se - Cardworks servicing llc pittsburgh pa

Assesses incoming card fraud cases to determine impact to client and cardholder, prioritizing those cases that have particular monetary or reputational impact, and taking action to ensure those cases are worked accurately, comprehensively, and timely so that no opportunities are missed.

Conducts outbound calls to merchants and / or cardholders to complete reasonable investigation within regulatory timeframes.

Receives inbound calls from cardholders claiming unauthorized transactions.

Works cases accurately, comprehensively, and timely to case completion.

This may involve direct communication with merchant and cardholder as part of the investigation and as such proper communication and demeanor skills are critical. Work card fraud cases through the lifecycle of the case to maximize outcome for cardholder and client, including and not limited to intake of calls. In this role, primary responsibilities will include working and investigating card fraud cases, triaging cases, and identifying card fraud cases for investigatory follow-up.

Investigator I, Fraud Claim Investigations - Pittsburgh, PAĬardWorks Servicing, 225 W Station Square Drive, Pittsburgh, Pennsylvania, United States of America Req #5782 Thursday, April 14, 2022ĬardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America.ĬWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.Īn Investigator on the Fraud Investigation and Recovery team researches and examines fraud or abuse related to account holder information for our clients.